Privacy Policy
Last Updated: March 15, 2025
Information We Collect
At Fantiago Perimodo, we collect information that helps us provide mindfulness and self-development services through our platform. This includes personal details you share when creating an account, participating in our programs, or contacting our support team.
Data Type | Purpose | Retention Period |
---|---|---|
Personal Information | Account management and program delivery | Duration of service + 2 years |
Usage Analytics | Platform improvement and personalization | 18 months from collection |
Communication Records | Customer support and service quality | 3 years from last interaction |
We automatically collect technical information about your device and how you interact with our website. This includes your IP address, browser type, operating system, and pages visited. Such data helps us understand user behavior and improve our platform's performance.
How We Use Your Information
Your personal information serves several important purposes within our mindfulness platform. We use it to create personalized learning experiences, track your progress through our programs, and send relevant updates about your journey.
- Delivering customized mindfulness content based on your preferences and progress
- Sending program updates, reminders, and educational materials via email
- Processing payments for premium services and maintaining billing records
- Analyzing platform usage to enhance user experience and develop new features
- Responding to customer inquiries and providing technical support
- Ensuring platform security and preventing unauthorized access
Data Sharing and Third Parties
Fantiago Perimodo works with carefully selected service providers to deliver our mindfulness programs effectively. These partnerships are governed by strict data protection agreements that limit how your information can be used.
Service Providers We Work With
- Payment processors for secure transaction handling (Razorpay, PayU)
- Email service providers for program communications (SendGrid)
- Cloud hosting services for platform infrastructure (AWS, Google Cloud)
- Analytics providers for usage insights and platform optimization
We may disclose your information when required by Indian law enforcement agencies or regulatory bodies. This includes compliance with Information Technology Act 2000, Personal Data Protection Bill guidelines, and court orders from competent Indian jurisdictions.
Your Rights and Choices
Under Indian data protection regulations and our commitment to transparency, you have several rights regarding your personal information. These rights ensure you maintain control over how your data is used within our platform.
- Access: Request a copy of all personal data we hold about you
- Correction: Update or correct inaccurate information in your profile
- Deletion: Request removal of your account and associated data
- Portability: Export your data in a commonly used format
- Opt-out: Unsubscribe from marketing communications at any time
- Restriction: Limit how we process certain types of your information
To exercise any of these rights, contact our privacy team using the information provided below. We typically respond to requests within 15 business days and may require identity verification for security purposes.
Data Security Measures
Protecting your personal information is fundamental to our operations. We implement multiple layers of security controls designed to prevent unauthorized access, disclosure, or misuse of your data.
Our technical safeguards include encrypted data transmission using TLS 1.3 protocols, secure server infrastructure with regular security updates, and access controls that limit data exposure to authorized personnel only. We conduct quarterly security audits and maintain incident response procedures.
Security Practices
- End-to-end encryption for sensitive data transmission and storage
- Multi-factor authentication for administrative access
- Regular penetration testing and vulnerability assessments
- Employee training on data protection and security protocols
- Automated backup systems with geographic redundancy
International Data Transfers
While our primary operations are based in India, some of our service providers may process your data in other countries. When international transfers occur, we ensure adequate protection through appropriate safeguards.
These safeguards include contractual clauses that require foreign processors to maintain Indian privacy law standards, regular audits of international partners, and data minimization practices that limit cross-border data flow to essential operations only.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our content. These small data files help us remember your preferences and improve platform functionality.
- Essential cookies: Required for basic platform functionality and security
- Performance cookies: Help us analyze site usage and optimize performance
- Functional cookies: Remember your preferences and personalization settings
- Targeting cookies: Used for relevant content recommendations (with your consent)
You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may affect some platform features, but core mindfulness content remains accessible.
Children's Privacy
Our mindfulness platform is designed for adults and individuals aged 18 and above. We do not knowingly collect personal information from children under 18 years old without proper parental consent as required by Indian law.
If we discover that we have inadvertently collected information from someone under 18, we will delete that data promptly and terminate the associated account. Parents or guardians who believe their child has provided information to us should contact our privacy team immediately.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. Significant changes will be communicated through email notifications and prominent website notices.
We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our platform after policy updates indicates your acceptance of the revised terms.
Contact Our Privacy Team
House No. 789, St. No. 12, Dr Ambedkar Nagar St
Model Town, Ludhiana, Punjab 141002, India
Email: [email protected]
Phone: +91 9149020697
Response Time: 15 business days for most inquiries